Frequently Asked Questions

  • Why choose Walk Patagonia?
  • We in Walk Patagonia are dedicated exclusively to the organisation of trekking and expeditions in Patagonia. We carry out our excellent personalised service from the first contact. We put special emphasis on being highly trained guides. The general profiles of our guides are well rounded people, with lots of professional experience, well mannered, friendly, fun and with a passion for mountains as well as each guide having different interests and a high level of general education and training.
  • Who are my guides?
  • As guides of the National Park “Glaciares” we are knowledgeable in flora, fauna, geology, glaciology and the history of the area. Each one of us has had professional training in mountain techniques, rescue and advanced first aid. If you want more information please have a look at Staff.
  • Are the activities difficult?
  • We offer all kinds of activities; depending on the necessities, conditions and interests of the participants. We offer various walks of varying difficulty.We are always ready to make changes for our clients, not forgetting that you are on holiday and want to ENJOY yourselves. For a different experience there is also the possibility of horse riding in the National Park. There is the possibility too of doing sightseeing in the National Park from a vehicle, for those of you who don’t want to or are unable to go walking. See further information in Grade of difficulty.
  • What types of meals are included in our activities?
  • Our menus are based on fresh and natural products, maintaining a balanced diet and taking into account the physical activity of the trip. If you have special dietary requirements; vegetarian, celiac or allergic to anything please let us know beforehand in order to be able to give you the service you deserve.
  • Can I travel with my children?
  • We advise you to bring children of 10 years or more on our programmes.
  • Can you drink the water from the rivers in this part of Patagonia?
  • The water from the rivers and streams comes directly from glaciers and snow that has been untouched by human or animal, ensuring the water is absolutely pure and clean. We have never heard of any of our clients having problems, nevertheless we recommend taking a bottle of mineral water.
  • How comfortable will I be in the hotels in El Chaltén?
  • Depending on your preferences and budget, there are from chalets and dormitory accommodation in hostels to hotels of 3 and 4 star. For more information please ask before reserving. We are here to help.
  • How comfortable are the camps organised by Walk Patagonia?
  • On our camps we use high quality equipment; internationally recognised brands, manufactured for extreme weather conditions and high levels of comfort.
  • Who prepares the meals during the camps?
  • Normally the camp assistant will cook... but from our experience you will end up helping out... it’s part of the adventure taking part in the camp activities isn’t it? Whether you want to do a little, a lot or nothing that is your prerogative.
  • How many people can take part in the walks within the Los Glaciares National Park?
  • Our activities are generally for a maximum of 15 people per guide, with the aim of giving a more personalised experience. If you are planning on travelling with friends and family, let us know in order to be able to organise a prívate trip just for you!
  • Do you organise private trekkings?
  • Yes, please click here to contact us.
  • Will you make agreements with Travel Agencies, syndicates or schools?
  • Si, por favor contáctenos haciendo click aquí y nos pondremos en contacto inmediatamente con Uds.
  • What level of security does Walk Patagonia offer in the mountains?
  • Security for us is our number one priority. For this reason all our guides and tour leaders are trained and certified as Wilderness First Responders (WFR) and Wilderness Advanced First Aiders (WAFA). Furthermore we all have plenty of experience in rescue and first aid in the mountains having been in them for so many years. Even so, we believe that the responsibility is shared between guides and participants of the programmes. Therefore one of the first things we like to do when we meet a group is have a short chat, before going out, describing the route to be taken and how to carry it out safely.
  • What communication systems do you use on the treks and expeditions?
  • The treks and expeditions generally take place in remote areas away from urban conurbations, therefore we use VHF radio, which allows us to contact directly to our base, the National Park offices, the Rescue team, the hospital, etc. For our expeditions to Continental Ice Field we use satellite telephones to provide the highest form of security possible. In general, there is no mobile phone signal.
  • What is the climate like in Patagonia?
  • In Patagonia the climate is very variable. At the beginning of the summer season (October- November)the climate is more stable, like at the end of the summer too (March- April). With stable weather there are better light conditions for those you like photography. Right in the middle of the summer the days are long and can be quite warm (more than 18º C)The wind is nearly constant, with intermittent winds which can bring snow at times – even in the summer! It is a fact that we experience the four seasons in one day! For this reason you always have to go prepared with all weather gear. Look at Metereology.
  • Is there a lot of wind in Patagonia?
  • Yes, especially in spring and summer, but they don’t present any big risk; it is just for a short period of time.
  • Does the weather have any influence over the trekking?
  • There can be climatic changes which represent no immediate danger, such as rain. Others, for example strong winds, that if they become too strong can make it difficult to walk, especially on Viedma, Torre and Marconi Glaciers, between the crevices; this can cause the postponement of a trek or at least part of it.
  • How does the weather affect trekking of various days?
  • When the climate does not allow us to carry out a programme safely and it has not yet started the guide will propose possible alternatives. If the programme has started then it will be decided whether it`s best to wait, descend or whatever action allows us to get out of the danger zone as quickly and as safely as possible.
  • If the weather is so unpredictable why do so many people visit Patagonia?
  • Whatever the weather, Patagonia is a land of extraordinary and unique adventure, where lots of mountain activites can take place. Furthermore the strong winds that are so characteristic of Patagonia constitute an attraction within themselves!
  • What do I have to bring with me?
  • Do I need sun tan lotion?
  • There have been lots of comments regarding the ozone layer and solar radiation. It is important to understand that even though there is no scientific proof that the danger does exist in this area, it is highly recommended to apply sun block (SPF 30) to protect against the sun and the wind.
  • What are the light hours during the year in Patagonia?
  • Autumn (March-June)– 07.00 – 20.00
    Winter – (July-September) 09.30 – 18.30
    Spring –(October-December) 07.00 – 20.00
    Summer – (January- February) – 04.00 – 23.00
    Check out our blog for Sunrise and Sunset times in El Chaltén.
  • How can I get by plane to Patagonia?
  • There are flight connections from Buenos Aires, Bariloche and Ushuaia to El Calafate airport, the main town in this area of Patagonia.
    For more info: Airline tickets
  • Do you need visas to enter Argentina and Chile?
  • The international formalities are similar for both countries. If you are thinking of travelling from Argentina to Chile and then back to Argentina you should check whether you need a multiple entry visa, or if you need one at all. For further information have a look at the official websites below.

    www.mininterior.gov.ar
    www.mrecic.gov.ar
    www.extranjeria.gob.cl

    Citizens from Australia, Canada and USA must pay the Reciprocity Fee before arriving at any Argentinean border:
    Payments forms.
  • Do I need travel insurance?
  • Taking into account the fact that we are in a very isolated area and the climatic conditions can be very extreme it is recommended that you take out travel insurance in your home country, before departure, as here there are no insurance companies around to help.
  • What means of telephone communication are available in El Chaltén?
  • There is a 2G mobile phone network available (Movistar and Personal).
    Sometimes it doesn't work - please be patient!
  • What is the national currency?
  • The national currency is the Argentinean Peso ($) (Same symbol as the US dollar.).
    Coins: 5, 10, 25 and 50 cents (centavos).
    Notes: 2, 5, 10, 20, 50 and 100 Pesos.
  • Are there ATMs in the area?
  • In El Chaltén there are two ATM (one of them in the Bus station and the other in LA NACION bank), but in high season they can be empty due to the high demand of cash as not all businesses, hotels, bars and restaurants accept credit cards.
    In El Calafate there are ATMs for Cirrus, Link, Visa and Banelco.
  • What are the opening hours of Banks and shops in El Chaltén and El Calafate?
  • - In El Calafate:
    Banks and Money Exchange: Monday to Friday 08:00 to 13:00.
    Shops: 10.00 to 13.00 and 15.00 to 20.00, everyday.

    - In El Chaltén:
    There is a Bank: Monday to Friday 08:00 to 13:00.
    There isn't a Money Exchange, ask at your hotel/restaurant for help.
    Shops: 10:00 to 13:00 and 15:00 to 21:00 everyday.
  • Do tourists pay any type of tax?
  • For all products and services 21% VAT (Value Added Tax) is added. Look at: Global System Refund – TAX FREE.

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Our groups can be guided in Spanish, English, French, Italian, German or Japanese..

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Walk Patagonia - Walk & Trek EVT - Leg. 14504 - Disp. 440.
Tourist Service Provider of trekking and expeditions in Los Glaciares National Park
El Chaltén - Santa Cruz - Patagonia – Argentina
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